coronavirus update >
OUR INFORMATION TO PARENTS
It is with regret that we are writing to inform you that Move More camps will not be running during the Easter holidays at any of our venues. Whilst we want to support parents and keep our children active, we absolutely must follow the government’s advice and guidelines to protect our community and staff. At Move More, we pride ourselves on being a resilient, responsible charity and we have therefore not taken this decision lightly, knowing that many families rely upon us. However, at this moment in time, it is our belief that we must do all that we can to to reduce NHS pressures and protect families.
Following our amended refund policy for Covid-19, anyone who has made a booking for our Easter camps will be entitled to:
1. A full refund if you have paid directly via Stripe (online payment)
2. Camp credit if you have paid via childcare vouchers. There is no deadline by which you must redeem camp credit.
For full details of our refund policy, please see https://www.move-more.org/
If you are entitled to a refund, Jamie (Head of Coaching) will be in touch to arrange a full refund. We know that many people will have financial worries during this time and we therefore feel it’s very important to ensure we can offer a full refund. If you would be happy to have camp credit instead (there is no deadline by which you will need to use this) please let us know as this will make a difference to our charity.
Jamie will contact anyone that has paid via childcare vouchers to arrange a camp credit which can be redeemed at any Move More camp at any point in the future.
We will continue to review the situation after the Easter break and will keep parents up-to-date on future camps.
If you have any questions, please do not hesitate to contact us via email: email@example.com
Please note, as we are working from home, office phones will not be manned.
Please stay safe and follow government advice during this very unsettling time. We look forward to welcoming you and your children to a Move More camp again very soon.